Industry
Education / School Network
Headquarters
Johannesburg, South Africa
Employees
2000+ employees
Modules used
Juno LMS, automated onboarding workflows, centralized policy and training materials

Products

The challenge

As Spark Schools expanded rapidly, keeping policies and training uniform across different school locations and departments became a real strain. Compliance training needed to be integrated easily into the mix, and onboarding materials themselves needed improvement, along with an effective way to actually track new hires' progress through them.

The solution

Spark Schools centralized its onboarding and training materials so every location and department pulled from the same source instead of running its own version. That same centralization gave managers direct access to the materials themselves, which is what unlocked the shift Jacques describes: when a manager spots a skill gap on their team now, they don't file a request and wait; they already know where to find the right material and assign it directly.

The results

  • Reduced administrative overload through automated onboarding processes
  • A knowledge-sharing culture now connects different school locations that previously ran onboarding and training independently
  • Onboarding processes automated for 2000+ employees across the network
  • Managers proactively identify skill gaps and assign training themselves, without routing every request through Talent Management

In their words

“It's been used a lot by our managers; they now take initiatives. This is great because, when they notice a skill gap, they don't come to me with the request. Instead, they already know where to find the materials and assign them to the people who need them.”
Jacques GevelaarTalent Management, Spark Schools