Four colleagues learning together around a laptop — Keep people current when something changes, and build what they will need next.

Four colleagues learning together around a laptop — Deliver, manage and track every kind of learning.

A laptop and a notebook on a wooden desk — Build courses in minutes from your own material.

Colleagues attending a workshop in a sunlit room — Sessions, webinars and classrooms, scheduled and tracked.

A colleague leading a training session in a bright room — Ready-made courses, kept current by Juno Studio.

Two colleagues talking across a desk — A learning hub personalized for every employee.

Two engineers at their screens — A learning hub personalized for every employee.

Three colleagues with laptops at a café table — A branded academy, in-app training and certifications for the people who buy from you.

Two colleagues shaking hands in an office — A portal, certification programs and enablement for the people who sell with you.

IntegrationsSecurity / Trust

Juno in

Journey Plays for every team. Ready to run in Juno.

Pick your team or an app you use. Each Journey Play runs from Claude, ChatGPT or Copilot, and nothing goes live until you approve.

Journey Plays: 83
teams: 6

Journey Plays for CX & Support

Agents current on every change, from their first ticket. Written for: I lead Support enablement and I'm accountable for how ready our agents are for every change.

01

New agent ramp

3 Journey PlaysThe first weeks of a support agent.

A 30-60-90 ramp for new agents
Three phases, a checkpoint each, your support courses reused.
Every new agent
Claude, opens in a new tab ChatGPT, opens in a new tab
A new-hire channel for support
Week 1 to day 90, with a short lesson for every gap.
Every new agent
Claude, opens in a new tab ChatGPT, opens in a new tab
A course people can listen to
Narration for every section, for frontline teams and anyone who learns better by ear.
When needed
Claude, opens in a new tab ChatGPT, opens in a new tab

02

Product changes

2 Journey PlaysEvery release briefed before the first ticket about it.

A 5-question drill after each release
The key facts, checked, before the tickets arrive.
Every release
Claude, opens in a new tab ChatGPT, opens in a new tab
Keep the support handbook current
The handbook checked against the product docs every month.
Every month
Claude, opens in a new tab ChatGPT, opens in a new tab

03

Ticket-driven training

1 Journey PlayWhat customers keep asking becomes training.

Turn repeated questions into an FAQ lesson
Grouped by frequency, answered plainly, sources linked.
Every month
Claude, opens in a new tab ChatGPT, opens in a new tab

04

Quality coaching

1 Journey PlayBetter answers, coached from real conversations.

Coach the team from the best resolved tickets
What great answers have in common, turned into short lessons.
Every month
Claude, opens in a new tab ChatGPT, opens in a new tab

Also in Journey Plays

How it works

01
Connect Juno once
Juno MCP →docs →
02
Pick a Journey Play and answer its questions
03
Review the draft, approve, and let the routine repeat it.

Your team's next plays

Northstar · Revenue Enablement

Four colleagues around a laptop in a bright office

Northstar Sales12 reps

Two colleagues discussing a deal at a laptop

Coach the team from recent wins and lossesEvery month

Two colleagues talking across a desk

Turn what customers ask on calls into trainingEvery month

Two colleagues reviewing a laptop together

Turn a review into a plan with datesBETAEvery review cycle

JunoAsk Claude to run a Journey Play