Three support colleagues at their laptops, one on a call

A 30-60-90 ramp for new agents

Three phases, a checkpoint each, your support courses reused.

For
CX & Support
Routine
Every new agent
Setup
Juno only
You approve
every draft

The prompt

Written to ask before it assumes, check what already exists, and stop before anything goes live.

Works in Claude, ChatGPT, Copilot
I want a 30-60-90 day onboarding journey in Juno Journey for one role, so new hires ramp on a clear path instead of a pile of links.

Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview).

Before you build anything, ask me:
1. The role and the team
2. What “ramped” looks like at day 30, 60 and 90
3. What material we have outside Juno, if any, and where
4. Who signs off at each milestone
Ask these in one message, then wait for my answers.

In that same first message, also ask me my role and the team I support.

For material outside Juno, check that source is connected in this chat; if not, I’ll connect it or upload files. Don’t invent our processes.

Search Juno first and reuse existing courses and quizzes wherever they fit.

Then propose the journey: three phases, the courses in each, a checkpoint quiz per phase, and the gaps you’d fill with short new courses. After I approve the outline, build the new pieces and the journey as drafts. Don’t publish, assign or notify anyone until I say so.

Routine: after the first run, offer to repeat this for every new agent. If this assistant can run scheduled tasks, set one up only after I approve it; if not, give me a one-line prompt I can re-run.

Your AI asks you

  1. Q1The role and the team
  2. Q2What “ramped” looks like at day 30, 60 and 90
  3. Q3What material we have outside Juno, if any, and where
  4. Q4Who signs off at each milestone

The routine

  1. 01

    Connect

    Juno and the tools below

  2. 02

    Answer

    the questions, one message

  3. 03

    Review

    the draft or the view it builds

  4. 04

    You approve

    before anything goes live

Routine: Every new agent. The prompt offers to set it up as a scheduled task in your assistant, only after you approve.

What it connects

  • JunoRequired

Your AI assistant reads the tools it can reach and drives Juno.

Where this Journey Play works